When will Eight Nights ship?
We currently plan to begin shipping rewards in November 2026, with the goal of delivering them before Hanukkah. This timing is an estimate and may change due to manufacturing, freight, customs, or other circumstances outside our control. We will keep backers informed through project updates.
Last updated: August 16, 2026 09:49
When is the deadline to complete my survey?
Please complete your BackerKit survey by September 30, 2026. This allows us to confirm your reward, collect your shipping address, and finalize any shipping charges or additional items before fulfillment begins.
Last updated: August 16, 2026 09:50
When will my credit card be charged?
We currently plan to charge outstanding BackerKit balances on October 19, 2026. These balances may include shipping, taxes if applicable, and any additional items added through your survey. We will notify backers before cards are charged.
Last updated: August 16, 2026 09:50
Where do you ship?
We are shipping rewards only within the United States. We are unable to ship internationally through this campaign.
Last updated: August 16, 2026 09:53
Is local pickup available?
Yes. Free local pickup will be available in the Jacksonville, Florida area. Select “Local Pickup” in your survey only if you can collect your order in person. Pickup instructions and timing will be provided closer to fulfillment.
Last updated: August 16, 2026 09:54
Can I change my shipping address after completing the survey?
Yes. You may update your shipping address in BackerKit until addresses are locked for fulfillment. After addresses are locked, please contact BackerKit Support as soon as possible. We cannot guarantee that an address can be changed after an order has entered the fulfillment process.
Last updated: August 16, 2026 10:02
What is the difference between the Standard and Deluxe editions?
The Standard Edition includes the complete Eight Nights game with all unlocked stretch goals. The Deluxe Edition is also a complete game and includes upgraded components, including metal coins and wooden components. The Deluxe Edition is not an upgrade kit and does not include a separate Standard Edition copy.
Last updated: August 16, 2026 10:03
Who should I contact if I need help with my survey or order?
Please use the “Need Help?” or “Contact Us” link in your BackerKit survey. The BackerKit Support team can assist with survey access, payment issues, address changes, add-ons, and other order-related questions.
Last updated: August 16, 2026 10:04
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.